Why GEM Quality Homes?

Click for the BBB Business Review of this Home Builders in Armstrong BC

Member Of Member of Canadian Homebuilders Association - Central Okanagan
Silver Finalist 2018 Tommie Awards
Member Of Homeowner Protection Office - Branch of BC Housing


“It is with pleasure that we write this recommendation for Graham Watson as a home builder. We are incredibly pleased with the high quality of construction and finishing of our family home, built in 2009. His construction goes above and beyond, including custom wiring for all electronics plus a home theatre bonus room built under the garage. We fell in love with Graham’s designs, from the first moment we entered our current home, and continue to have that feeling every time we return home. We would highly recommend Graham and GEM Quality Homes to anyone looking for a high quality custom home.”
Eric and Kelley Reist


My wife and I hired GEM Quality Homes to complete a major renovation of our 1990’s vintage A-frame loft home. The renovation included a remodel of the entire loft bedroom and ensuite, a 12-foot extension of the main floor of the home including the front entry that opens into the hillside, and an extension to the deck that faces onto Lake Okanagan.  The main floor renovation involved a full redesign of the kitchen, bathroom and laundry room.  The extension also included a new room in the walkout basement and required some redesign to tie it into the existing space. Project challenges included re-engineering the post and beam construction to accommodate a large modern kitchen, and melding the old design of the home into a fused traditional-contemporary look. It is beautiful! 

In our opinion what sets GEM Quality Homes apart from competitors is the outstanding customer service. Response time from Graham or Amanda regarding questions and issues was immediate. They were extremely open-minded and patient with the process of evolving the best design possible, and the resolution of project changes or problems was handled in a timely and professional manner. GEM’s skilled carpenters provided exemplary workmanship and leadership on the job site and all sub-trades completed quality work on schedule. Our project was not devoid of issues but they were all resolved to our satisfaction thanks to Graham’s attention to detail and focus on customer needs. 

We can genuinely say that working with GEM Quality Homes was a pleasure.  The process, the quality of workmanship and the effort to be cost conscious were greatly appreciated.  In the final product we were able to retain the character and warmth of the old home while gaining great spaces and many features of a new home.  It is a testament to excellent renovation work.   

Alexander Klein and Elaine Schmidt


We have been working with GEM since 2015 when we were entertaining a house purchase that required extensive renovations. Graham walked through the house with us prior to purchase and quickly showed his expertise as he pointed out constructional elements that we were not aware. His input was a critical component in our decision to withdraw our offer on the house, but his industry knowledge and focus on customer service was apparent to us and resulted in us engaging GEM to lead our next project when found the house we eventually purchased 4 months later.  

As many homeowners are, we were unfamiliar to the renovation process; we were grateful to have Graham there to guide us through the process and our trust was rewarded in a renovation project that turned our house into a home. Graham and his team were respectful of our needs as a young family (living in the home during the renovation) and made every effort to carry out the works with minimal disruption to our life. GEM was responsive to all our queries regardless how trivial; Graham understood they were important to us. Any changes in in project scope, either caused by us or through unforeseen circumstances, were addressed in a professional and honest manner.  

Graham’s focus on detail was apparent right from the beginning.  He wasn’t afraid to rework construction components that did not meet his standards. The elements that were added to our house have significantly improved the usability of the home to us and the project has exceeded our expectations.  

We would have no hesitation in engaging GEM Quality Homes in our future building needs and have eagerly recommended him to many friends who were looking for dependable builder that puts quality and customer service in the forefront for all their projects.         

Paul and Anne-Marie Hague - Proud home-owners of a GEM Quality Homes renovation project


“I have worked with many quality builders and GEM Quality Homes would be included in my list of recommended, quality first builders. Graham & Amanda Watson place great care and attention into every detail of the homes they build. I have had the pleasure of helping them sell their quality homes and look forward to helping them with many more in the future.”
Chris Holm

Real Estate Consultant , Re/Max Vernon

In late 2014 our daughter was chatting with a friend who had some home repairs done.  She asked this friend if she would recommend the company to do some major home renovations on our home, and the friend replied “yes I would”. 
That fall our daughter contacted the builder.  When he arrived at the location, he said that he had always wondered who lived at this location and what kind of home was on the property.  There were many consultations, and eventually the builder recommended an architect to draw up some plans to renovate the existing home.  The main reason for needing renovations done, was the kitchen area was very small for the size of the home.   About mid 2015 the contractor got all the permits in place and in October we moved out of the home as it was a total renovation, with new windows and doors, new gyproc and new flooring throughout. Also as the geothermal was not throughout the whole house, we needed the geothermal expanded to the bedrooms. 
As there were beams in the living room area, the architect was asked to create a larger kitchen with beams and a sun room off the kitchen also with beams   We wanted large patio doors on both sides of the sun room.  Off the sun room was a patio with a step-down area also.   The kitchen was to have only bottom cupboards with only a very small section between the fridge and wall ovens of upper cupboards.  We wanted a fairly large island with an induction stove and down exhaust.  We requested a large pantry and mud-room with laundry and cupboards. 
Work progressed through the fall and winter of 2015 and into mid 2016.  On approximately August 2016 we were able to move into our newly renovated home.   The contractor and his crew were very professional and pleasant.  Always very accommodating and courteous   The fact that they got fresh muffins every once in a while, helped I am sure! 
The home was completed ahead of schedule and best of all, below budget.!!!! 
We received a call some time during the summer asking for a recommendation on Gem Quality Homes, and we most definitely highly recommended Graham Watson and his crew, and would recommend Gem Quality Homes to anyone – whether the job be large or small. 
Celeste & Dolton


WHY GEM QUALITY HOMES? ultima modifica: 2017-12-27T22:11:17+00:00 da gqhadmin